Yes! We pride ourselves on meeting client expectations and providing urgent deliveries. Our team is ready to spring into action if another supplier has let you down or if you need a bin urgently.

Where there are site access issues, our driver may recommend where the bin should be placed to avoid damage to the property.

If either the property owner, site manager or an on-site contractor decides on a location other than where our driver has recommended, then we do not accept responsibility for any damage that may occur.

If you have any questions about the placement of skip bins, please speak to our staff.

The minimum billable time for a hire that most companies stick to is a week, as this is the industry-standard rental minimum. However, one of the great advantages of choosing us is that you can rent from us for as short as one day. We are also very competitive with our prices, and we love the chance to provide a better price than our competitors. So contact the rest, then call the best.

Hire is available for between one and seven calendar days. For example, if you chose a seven-day rental period and have the delivery on a Monday, we’d pick it up the following Monday unless you extend the rental period by purchasing extra days.

Our bins are meant for certain types of waste. If you don’t follow certain policies, we may be charged an additional fee on arrival at a council tip (which is passed onto the customer) or find yourself in breach of weight restrictions on what a truck can lift and carry. As a general rule, any food or container that has contained chemicals or wet paint are prohibited.

Allowed:
• Garden waste – for example shrubbery, lawn clippings.
• Household appliances & Furniture – for example fridges, lounges, washers, dryers.
• Light building waste – for example dry timber and gyprock.
• Heavy building materials – for example concrete, asphalt, tiling and bricks.

Not Allowed:
• Insulation
• Asbestos
• Gas bottles
• Tree stumps
• Liquids
• Oils
• Food scraps
• Chemical waste in solid, liquid or powder form (including garden and household chemicals).
• Containers that have been used to store wet paint or chemicals.

If you’re unsure if we can remove your waste, our team is happy to help! Call us on 0402 044 972, seven days a week.

Please work with us regarding adherence to these regulations, as, unfortunately, if these materials are found when our driver arrives then we will not be able to collect the bin until they have been removed.

The bin can be filled to the top but the maximum height of the waste must align with the top rim of the bin. Transportation laws and load restraint guidelines mean that we can’t remove and empty the skip bin if the waste is higher than the skip bin’s top rim.

Therefore, if our drivers arrive to pick up the skip bin and find that the rubbish is above the top rim, we will need you to unload the overflowing rubbish so that we can transport the skip bin safely.

Of course, if you need a second skip bin delivered, we are only a phone call away.

We provide the following payment options:

• Cash at the time of delivery (the correct change is appreciated)
• Visa or Mastercard (mobile payments facilities are available)
• Over the telephone prior to delivery using credit card
• Trade account (by prior arrangement only)

Note – unfortunately with the high transaction fees for using Dinners Club or Amex, we are not able to accept these methods of payment.